Terms Of Service

Company Name: A M B GOODS LTD
Registered Address: 48a York Road, Northwood, England, HA6 1JL
Email: hello@ambgoods.uk
Phone: +44 7908053319

By accessing or using this website, placing an order, or contacting us through our online channels, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. About Us

A M B GOODS LTD is a UK-based supplier of network cabling products and rack & cabinet hardware. We supply practical components and accessories for business, trade, and installation use.

2. Eligibility

By placing an order on this website, you confirm that:

  • you are at least 18 years old, or are legally authorised to act on behalf of a business;
  • the information you provide is accurate and complete;
  • you are authorised to use the payment method provided;
  • you will use the products only for lawful purposes.

3. Product Information

We aim to describe all products as accurately as possible. Product descriptions, images, specifications, dimensions, and compatibility notes are provided for guidance only.

Minor differences may occur due to supplier updates, packaging changes, or manufacturing variations. These differences do not affect the general purpose of the product unless otherwise stated.

For network cabling and rack hardware products, customers are responsible for confirming compatibility, suitability, and intended use before purchase.

4. Orders

An order is placed when you complete checkout and submit payment information.

An order is only accepted once:

  • payment has been successfully processed; and
  • we have issued an order confirmation by email.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • suspected fraud or misuse;
  • incorrect pricing or listing errors;
  • stock unavailability;
  • incomplete or inaccurate customer information;
  • risk concerns related to payment or shipping.

If an order is cancelled after payment has been taken, a refund will be issued to the original payment method where appropriate.

5. Pricing and Payment

All prices are shown in GBP unless stated otherwise.

We may update prices at any time without prior notice, but changes will not affect orders already confirmed.

Payment is due at the time of order and must be made through the available checkout methods displayed on the website. We reserve the right to verify payments before dispatch.

6. Delivery

Delivery information is shown at checkout and/or on the relevant product page.

Delivery times are estimates only and may vary due to:

  • stock availability;
  • courier delays;
  • weather or transport disruption;
  • customs checks for international orders;
  • incorrect delivery information entered by the customer.

Once an order has been dispatched, the responsibility for receipt of the goods passes according to the delivery terms stated in our Shipping Policy.

If a parcel is delayed, lost, or returned to sender, please contact us so that we can investigate the issue.

7. Customer Responsibility

Customers are responsible for ensuring that all products ordered are suitable for their intended application.

This is particularly important for:

  • Network Cabling products where compatibility may depend on system type, cable standard, connector type, or installation method;
  • Rack & Cabinet Hardware where dimensions, mounting format, and weight capacity may affect suitability.

We recommend checking specifications carefully before purchasing.

8. Returns and Refunds

Returns, replacements, and refunds are handled in accordance with our Refund Policy.

In general:

  • unused, unopened physical goods may be returnable within the stated return window;
  • opened, installed, or used products may not be returnable unless faulty;
  • digital services or written support deliverables may not be refundable once delivered.

If you receive an incorrect, damaged, or faulty item, contact us promptly with your order number and supporting photos where applicable.

9. Faulty or Incorrect Items

If an item arrives faulty or incorrect, please notify us within a reasonable time after delivery. We may request:

  • photographs of the item;
  • photographs of packaging;
  • your order number;
  • a brief description of the issue.

Where a fault or dispatch error is confirmed, we will offer a suitable remedy in line with our Refund Policy and applicable law.

10. Use of Products

Our products are intended for lawful business, trade, installation, and maintenance purposes.

You agree not to use any item purchased from this website in a way that is unsafe, unlawful, or inconsistent with the manufacturer’s instructions or product guidance.

We are not responsible for damage, loss, or injury caused by:

  • incorrect installation;
  • misuse;
  • failure to follow instructions;
  • use with incompatible equipment;
  • unauthorised modification.

11. Intellectual Property

All website content, including text, layout, graphics, logos, product descriptions, and images, is the property of A M B GOODS LTD or used with permission.

You may not copy, reproduce, distribute, or reuse website content without our written consent.

12. Limitation of Liability

To the fullest extent permitted by law, A M B GOODS LTD shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

This includes, without limitation:

  • business interruption;
  • loss of profit;
  • loss of data;
  • installation delays;
  • third-party failures;
  • misuse of products.

Nothing in these Terms limits liability where such limitation is not permitted by law.

13. Privacy and Data Protection

Any personal information provided through this website will be handled in accordance with our Privacy Policy and applicable UK data protection law.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, products, or legal obligations.

The latest version will always be posted on this website with the effective date shown above.

15. Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by law.

16. Contact Us

If you have any questions about these Terms of Service, please contact us:

A M B GOODS LTD
48a York Road, Northwood, England, HA6 1JL
Email: hello@ambgoods.uk
Phone: +44 7908053319